Three Ways to Prepare for the Future of Marketing and Your Future as a Marketer
Marketing has been around for as long as
humans have had something to sell. As a business practice, though, marketing is
a relatively new discipline.
Moreover, during the
past 60 years of marketing practice, most every aspect of our profession has
changed—including just about every marketing tactic and delivery channel
imaginable.
Marketing professor
Mark Ritson points out it's hard for marketers to be sure of anything
these days: "It has never been a more exhilarating or exhausting time to
work in this discipline. Never before has so much happened in marketing with so
little consensus around what is and isn't working. We do our business on what
appears to be a continually moving and undulating platform of knowledge that
constantly contradicts and reverses itself as we cling on for grim life."
Consider these challenging realities for marketers
Short tenures: Executive search
firm Spencer Stuart has found that the average CMO tenure among consumer
brands was 44 months in 2017, with more than 20% of those CMOs appointed in the
previous year and more than half of them first-timers.
Invisible on boards: Of the roughly 9,800 board seats
held within Fortune 1000 companies, marketers occupy a scant 68.
First to be blamed: CMOs are the most likely among the
C-suite to get axed when growth targets are missed.
Undervalued: In survey after survey, marketing is listed as one of the least
valuable professions to humanity, scraping the bottom alongside politicians and
civil servants.
No professional code: Marketing
operates largely under voluntary and self-regulating principles that go
(slightly) beyond a company's legal obligations. Our profession has no
unifying code of conduct (other than slow-to-react and
open-to-interpretation Federal Trade Commission rulings). Nor do we have a
professional designation, certification, or recertification process, unlike
doctors, accountants, and lawyers.
Lack of standard
reporting: Nearly every business function—Sales, Legal, Operations,
Finance—has a generally accepted or legally mandated standard for reporting
results. Marketing does not, hurting our ability to justify and compete on an
equal footing for continued investment.
Tension between CEO and CMO: 80% of CEOs
don't trust or are unimpressed with their CMOs (ouch!). In comparison,
just 10% of the same CEOs say they feel that way about their CFOs and CIOs.
Tension among
practitioners: Marketers are not a particularly cohesive lot. There's little
consensus among us on what constitutes marketing best-practices, accompanied by
a continual jousting over resources and budgets. You'll find plenty of
advocates and detractor for inbound versus outbound marketing, brand building
versus demand generation, paid versus earned versus owned media, and
traditional versus digital channels.
Despite
the odds, business degrees (including marketing, business, and management)
continue to be a popular career choice: One in five US college grads receives a
bachelor's degree in this field each year. That is in addition to the 10.6
million professionals worldwide who list marketing or marketer in their
LinkedIn job title. (Which just goes to show that we marketers are not easily
deterred!)
No one would call
marketing a staid profession
The
adventure and excitement of our field has long attracted the most
imaginative, innovative, pioneering, and boundary-pushing talent. Ever changing
consumer needs, wants, motivations, and behaviors demand ever changing marketing
strategies and tactics. Indeed, that is what draws many of us into the
marketing profession. It seems every day we wake up to a new surprise or a new
crisis that demands our time and energy.
The
future of marketing has many surprises for us:
- As
time and attention continue to dwindle, consumers will become even more
sophisticated and demanding.
- As
technology advancements accelerate, marketers will be forced to
continuously re-evaluate how we deliver messages to the market.
- As
business pressures mount, marketing programs and leaders will continue to
come under increasing scrutiny.
Reality
will continue to surprise us, so we need to be ready. The best way found
to prepare for the future of marketing is to have an active hand in shaping it.
Shape your marketing
Future
There
are three things you can do today to prepare for the exhilarating yet uncertain
future of marketing:
1. Hone your skills
Experts
predict by the year 2034 fully 47% of today's jobs will be automated, and
65% of today's students will be applying for jobs that don't exist yet. The
marketing prowess that landed you your current role will likely be outdated
when you are vying for your next one.
Commit to becoming a lifelong learner.
2. Become more
strategic
Though
exhilarating, marketing can easily turn into an endless game of whack-a-mole.
After a while, even whack-a-mole becomes tiresome. That's because those
"moles" keep reappearing no matter how perfectly or heroically you
swat them: There's always another marketing challenge demanding of your
attention.
Working
faster or harder is obviously not the answer; we need to become more strategic
marketers. Take the time to question how that next urgent
marketing request advances a broader marketing strategy and,
in turn, how both will help achieve your company's overall business strategy.
3. Invest in yourself
Investing
time and money in yourself is one of the best investments you can make. Doing
so will better prepare you for an uncertain future, but there is also current
payoff in terms of career readiness.
Whether
it's learning to become more strategic, more creative, more analytical, or more
agile, take
actions and make decisions that push you forward and move you out of your
comfort zone.
What's
the future of marketing? If the past is any indication, it will be
exhilarating, exhausting, and uncertain.
Marketing is an ever changing landscape, as are our customer. We need to
continually challenge, adjust, and advance our marketing strategies, our teams,
and ourselves to stay ahead. To do that means we must hone our skills, become
more strategic marketers, and invest in ourselves as lifelong learners.
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